Delivery

Delivery Times & Shipping Costs


Our Standard Delivery Service

YOUR BENCH WILL BE DELIVERED FULLY ASSEMBLED AND READY TO USE!

Bench Only – 5 working days
Bench with Plaque – 7 working days
Bench with a Wood Engraving – 7 working Days

(so if you order a Bench on Monday we would deliver 4 working days later on Friday)

*If you have a specific date that you require your Bench deliverd by, PUT THIS DATE IN THE COMMENTS BOX WHEN CHECKING OUT*

We can do emergency / very last minute Benches (with wood carving ) with next day delivery. Please call for costings.


Accessories

Cushions, Covers, Coffee Tables and Fixings - when ordered separately; £5.95; allow 3-5 working days

Teak Cleaner - when ordered separately; £4.95; allow 3-5 working days

Plaques - when ordered separately; £4.95; allow 5-7 working days

The delivery dates stated above are our target delivery date. Whilst we do everything we possibly can to meet such dates, we do ask you to understand that this date is an estimate and a statement of our intent.

 

Delivery Charges

Our STANDARD MAINLAND UK delivery charge, for 1 or 2 Benches (2 seat and 3 seat benches) to a single address, is £34.95

4 seat benches are sent on individual pallets, due to height restrictions , and as such are charged at £34.95 each

For delivery of 3+ Benches or if you are simply unsure about a delivery charge, please call us before placing an order.

Standard delivery is MONDAY to FRIDAY and is day specific and is always booked in with you in advance.

A PREMIUM SATURDAY AM delivery service is also available, please email/phone with your postcode and we can let you know the additional cost.

 

DELIVERY SURCHARGES


Some destinations, due to their remote location or distance away from the nearest delivery hub, attract a Logistics Surcharge. The following postcodes are subject to these surcharges and will be added automatically in checkout :


CA, DL8, 11-13, DT, EH1-21, 24, 25, 27-30, 47-99, EX, LD, LL1-36, 40, 41, 57, NE19, 46-61, 65-71, SA, SY 16-20, 23-25, TA ,TQ

(£8 surcharge) = £42.95

FK1-19, G1-62, 64-82, 90, KA1, 3, 11, 12, 30, ML, PA1-19, PL1-13, 16-21

(£20 surcharge) = £54.95

AB, DD, DG, EH22, 23, 26, 31-46, G63, 83, 84, FK20, 21, IV1-36, 55-99, KA 2, 4-10, 13-26, 29, KW1-14, KY, LL37-39, 42-56, 58-78, PL14, 15, 22-95, PH1-18 TD, TR, 
(£30 surcharge) = £64.95

Isle of Wight (£50 surcharge) = £84.95

Isle of Man (£94 surcharge) = £128.95

All Scottish Isles, Republic of Ireland, Northern Ireland and Europe - please call for rates or if your postcode is not listed above


Delivery made easy


We use a Nationwide carrier for all our Bench deliveries as over the years our customers have received a prompt, courteous and efficient service.

To ensure longevity and guaranteed strength, all of our benches are all delivery fully assembled; glued, dowelled and ready to use.

As such, your bench will arrive from our delivery partner on a pallet. 

Please note that our delivery service is a 1 man, kerbside drop off only. If you are taking delivery of a large or heavy Bench please arrange for an extra set of hands to help move your Bench into place.

As we source high quality Teak, naturally rich in silica and rubber, we do not need to apply any type of finish to our products. The furniture you receive is simply fine sanded.

 

Delivery Procedure

When your Bench is ready, our delivery partner will collect it from our warehouse. Once they have it in their charge, you have 2 options;

1 - They will phone the number provided by you at the delivery address.

At this stage, a mutually convenient date for delivery will be arranged. 

2 - You can instruct us to deliver on a specific day Monday - Friday and your bench will simply turn up between 10:00 and 16:30 

 

*WHEN YOUR BENCH IS DELIVERED PLEASE CHECK YOU ARE HAPPY WITH IT BEFORE SIGNING*


Delivery Flexibility

If you would prefer us to deliver to an address different to that of the invoice, just tick that box on the check out page and leave the rest to us. There is also a special instruction box where you can leave us a message;

eg ‘surprise birthday present, please only talk with Mrs Smith’