Delivery


Fully Assembled Garden Benches | In Stock for Quick Dispatch | Nation-Wide Delivery


Christmas Times

Last day for orders with guaranteed delivery on or before 24th December 2021 will be Wednesday 15th December 2021

Orders recieved between 15th December 2021 and 4th January 2022 will be delivered from w/c 10th January 2022

 

A note from our Managing Director, Adam Thain

"Due factors which are beyond our control, primarily shipping delays due to port closures and continued regional Covid lockdowns in Indonesia, we have changed our company policy. We are no longer accepting pre-orders for benches. This is an unprecidented decision in 20+ years of trading but we do not want to disapoint our valued customers by not being able to meet delivery expectations and feel this is the best way to proceed. When stock arrives in our UK warehouse, we will update the website and you will be able to order and complete the purchase online. I am sorry for any incovenince caused and would like to thank you for your patience and understanding."

COVID-19

Our team will continue to be available over the phone and email and we are still delivering our fully assembled benches across the UK, even to houses in quarantine (although benches are left outside the front door, as our delivery teams we will not bring benches inside properties).

Our Standard Delivery Service

YOUR BENCH WILL BE DELIVERED FULLY ASSEMBLED AND READY TO USE!

Bench Only – Standard Delivery 5 to 7 working days
Bench with Plaque –  Standard Delivery 7 to 10 working days
Bench with a Wood Engraving – Standard Delivery 14 to 16 working Days

*If you have a specific date that you require your Bench deliverd by, PUT THIS DATE IN THE COMMENTS BOX WHEN CHECKING OUT*

We can do emergency / very last minute Benches including engravings. Please call to enquire about the additional costs and availability for this service.


Accessories

Large Parcels

Cushions & Coffee Tables - when ordered separately; £7.95; allow 3-5 working days

Standard Parcels

Covers, Security Fixings and Teak Cleaner - when ordered separately; £4.95; allow 3-5 working days

Plaques - when ordered separately; £3.95; allow 5-7 working days

The delivery dates stated above are our target delivery date. Whilst we do everything we possibly can to meet such dates, we do ask you to understand that this date is an estimate and a statement of our intent.

 

*DELIVERY TO OUR IRISH & EUROPEAN CUSTOMERS*

Until further notice, we are NOT taking any new orders to Ireland and Europe. Given the ever changing custom proceedures, we are unable to calculate for the additional logistical / administrative charges or the time it will take for the physical delivery process. We appologise for any inconvenence caused.

Our STANDARD MAINLAND UK delivery charge, for 1 or 2 Benches (2 seat and 3 seat benches) to a single address, is £34.95

4 seat benches are sent on individual pallets, due to height restrictions , and as such are charged at £34.95 each

Single chairs can be packed max 2 per pallet at £34.95

For delivery of 3+ Benches or if you are simply unsure about a delivery charge, please call us before placing an order.

Standard delivery is MONDAY to FRIDAY and is day specific and is always booked in with you in advance.

A PREMIUM SATURDAY AM delivery service is also available, please email/phone with your postcode and we can let you know the additional cost.

 

DELIVERY SURCHARGES

Some destinations, due to their remote location or distance away from the nearest delivery hub, attract a Logistics Surcharge. The following postcodes are subject to these surcharges and will be added to your invoice automatically in checkout;

£10.00 SURCHARGE

DL, EH, FY, ML, PA1-PA19, TA, TD

£20.00 SURCHARGE

CA, DG, DT, EX, FK, G, KA1-KA26, KA29, KA30, KY, LD, LL, PL, SA, SY7-SY25, TQ, TR

£50.00 SURCHARGE

AB, BT, DD, IV1-IV29, IV33-IV36, IV63, KW1-KW14, PH1-PH40, PH49, PH50

£65.00 SURCHARGE

DUBLIN ( PLEASE USE DUB1 AS POSTCODE IN CHECKOUT)

£75.00 SURCHARGE

EIRE ( PLEASE USE EIR1 AS POSTCODE IN CHECKOUT), PA21-PA38, PO30-PO41

£120.00 SURCHARGE

GY1-GY8, JE, IM, IV40-IV56, KA27, KA28, PA20, PA41-PA80, PH41-PH44

£160.00 SURCHARGE

ZE, HS, KW15, KW16, KW17

£185.00 SURCHARGE

GY9, GY10

Isle of Wight - Please call for rates

Isle of Man - Please call for rates

All Scottish Isles, Republic of Ireland, Northern Ireland and Europe - please call for rates or if your postcode is not listed above


Delivery made easy


We use Nationwide carriers for all our Bench deliveries as over the years our customers have received a prompt, courteous and efficient service.

To ensure longevity and guaranteed strength, all of our benches are all delivery fully assembled; glued, dowelled and ready to use.

As such, your bench will arrive from one of our delivery partners on a pallet. 

Please note that our delivery service is a 1 man, kerbside drop off only. If you are taking delivery of a large or heavy Bench please arrange for an extra set of hands to help move your Bench into place.

As we source high quality Teak, naturally rich in silica and rubber, we do not need to apply any type of finish to our products. The furniture you receive is simply fine sanded.

 

Delivery Procedure

When your Bench is ready, our delivery partner will collect it from our warehouse. Once they have it in their charge, you have 2 options;

1 - They will phone the number provided by you at the delivery address.

At this stage, a mutually convenient date for delivery will be arranged. 

2 - You can instruct us to deliver on a specific day Monday - Friday and your bench will simply turn up between 10:00 and 16:30 

 

*WHEN YOUR BENCH IS DELIVERED PLEASE CHECK YOU ARE HAPPY WITH IT BEFORE SIGNING*


Delivery Flexibility

If you would prefer us to deliver to an address different to that of the invoice, just tick that box on the check out page and leave the rest to us. There is also a special instruction box where you can leave us a message;

eg ‘surprise birthday present, please only talk with Mrs Smith’